Status
The live operational state of each Perps Fund service and the history of past incidents, so you can tell a platform problem from an account problem.
The Status page reports whether Perps Fund's services are working right now, and keeps a record of past
incidents. It is public, needs no account, and answers on its own address as well as at /status.
When you'd use it
- Before you report a problem - if the platform is already reporting a degradation, your ticket will not tell us anything we do not know.
- When something feels wrong mid-session - a stalled chart is a different problem depending on whether the price feed is degraded.
- After the fact - the incident history says what happened and when it was resolved.
What's on the page
Each service carries its own state, and the banner at the top is derived from them:
| Service | Covers |
|---|---|
| Trading Engine | Order submission, fills, and the risk checks around them |
| Price Feed | Live market prices and the streams that carry them |
| Payouts | Payout requests, review, and disbursement |
| Dashboard | The signed-in app surfaces |
| API | The public and developer API |
A service reads Operational, Degraded, or Down. An open incident is listed with its severity (minor, major, critical) and its current stage - investigating, identified, monitoring, or resolved - and stays in the history once it closes.
The banner is derived, never decorative
The overall status is computed from the real service states and any active incidents. It is not a value somebody sets to "operational" and forgets - if a component is degraded, the top of the page says so.
What it does not cover
Status is about the platform, not your account. A locked account, a breach you disagree with, or a payout you are waiting on are account questions - those go through Support, and a breach you want reviewed goes through Breach disputes.